Shipping Policy

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Delays may occur due to a high volume of orders or postal service problems that are outside of your control.

Domestic Shipping Rates

We offer free shipping for orders over $75. For multiple shipping options, you can list carrier options, prices, and delivery times in a table.

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

Shipping option

Estimated delivery time Price Option 1 X to X business days $X Option 2 X to X business days $X Option 3 X to X business days $X

Local delivery and Store pickup.

We do not offer local delivery or in-store pickup to customers at this time.

International Shipping

We offer international shipping to the following countries: Canada. Shipping charges for your order will be calculated and displayed at checkout. If you offer multiple international shipping options, you can list them in a table as well. You can include broader delivery timelines (e.g. 8 to 20 days) for international shipping since expectations can vary greatly depending on the destination.

Shipping option

Estimated delivery time

Option 1 Option 2 Option 3

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. PolyPaper Industries, Inc. is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us with your name and order number, and we will look into it for you. Include a link for customers to track their order if available.

Shipping to P.O. boxes

We do not ship to Alaska, Hawaii, Puerto Rico and Apo/Fpo or P.O. Boxes at this time. All items related to Packaging and Shipping supplies.

If you have any further questions, please don't hesitate to contact us.