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Worry Free.
Anything you buy, big or small. PolyPaper has the only way to ensure you get what you paid for or your money back.
Orders & Returns
PolyPaper Money Back Guarantee.
Get the item you purchased or your money back - It's that easy.
Follow steps below to get your refund. It covers your original purchase price plus shipping on eligible purchases.
Need to Return an Item?
It's Easy to do on PolyPaper.
Whatever you’re looking for, Hundreds of
items on PolyPaper are returnable. Before you
buy an item from our store, check the return
policy, then follow these easy steps to
make a return.
1
Start a Return.
Select an Item you want to return in your orders section and click return button.
2
Ship the Product Back.
If we ask to ship the product back to us. Ship it with in a week from the day you started a return.
3
Receive Refund.
You will automatically receive your refund as soon as product delivered to us.
Return Policy
At PolyPaper, we want to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a flexible return policy.
- Items must be returned within [time frame, e.g. 30 days] of delivery.
- Items must be in their original condition with all tags and packaging intact.
- Items must not have been worn, altered, or washed.
1. Login to your account on PolyPaper.com. Locate the order you wish to return. Click on Return Item link and follow instruction.
2. Ship the item back to us at 90 Twinbridge dr, Pennsauken NJ 08110.
2. Receive Refund.
- Refunds will be issued in the original form of payment within [time frame, e.g. 5-7 business days] of receiving the returned item.
- Exchanges are only possible for items of equal or lesser value.
- Final sale items are not eligible for returns or exchanges.
- Gift cards and promotional items are not eligible for returns or exchanges.
- We offer 1-year warranty on all products.
- If an item becomes defective within the warranty period, please contact our customer service team for a replacement or refund.
- You are responsible for the cost of return shipping.
- We recommend using a trackable shipping method and keeping a record of your return tracking number.
PolyPaper
Customer Service
We are here to help in case you have a question or need to resolve an issue.
Customer Service is Available from Monday throgh Fryday 2pm-5pm Eastern time.
